ez APP - Online Property Maintenance Concerns

The City's convenient 24/7 online system is now available! Click here to start using ez APP.

• Do you see a property maintenance issue? Submit the issue in ez APP for the City to investigate. 

• The system will allow anyone to check if a property has a pending property maintenance complaint.

For help using the online system, please reference the handout available below or call the Building Division at (815) 356-3605 for assistance.

Getting Started with ez APP

Responsibilities

The City conducts property maintenance inspections to promote a safe environment and maintain constituents' high quality of life. The Building Division works closely with all residents to help properties meet the compliance standards of the City's Ordinances. 

Property Maintenance Facts

• Inoperable Vehicles 
  Inoperative or unlicensed motor vehicles and trailers cannot be parked, kept, or stored on any premises.
• Portable Storage Containers and Roll-Off Dumpsters
  Crystal Lake does not issue permits for portable storage containers or roll-off dumpsters on private property.
• Weeds and Grass
  Properties should be maintained so that grass and weeds do not exceed eight inches. In the event that grass or weeds exceed twelve inches, the City has the authority to cut the weeds and grass at the property owner's expense.
• Outdoor Storage 
  Anything stored outdoors must be maintained in a neat and orderly fashion. Nothing may be stored in the front yard or within five feet of any lot line, including items such as grills and children’s play equipment.
• RV Parking
  RVs, boats, and trailers (under 11 feet tall and 25 feet long) may be parked in a residential driveway. Anything over those dimensions can be parked in a side or back yard on an approved surface.